RootJam respects the privacy of its users and will balance this with its need to obtain, access and use certain information about each of its users in order to provide the RootJam Service.
To this end, there are two levels of usage of the RootJam Service:
without providing any private information to RootJam, a user can only access the RootJam Content; and
by opening a RootJam Account, a user can take advantage of all elements of the Service.
In order to open a RootJam Account it is necessary to provide RootJam with certain private information. While this Privacy Statement sets out RootJam’s position with regard to the detail of the management of such private information, it is guided by RootJam’s respect for the privacy of its users and its desire to treat such information in a fair and reasonable way.
RootJam may, at its sole discretion, modify or revise this Privacy Statement at any time, and you agree to be bound by such modifications or revisions.
Nothing in this Privacy Statement shall be deemed to confer any third-party rights or benefits.
1 RootJam Account:
1.1 You may use the RootJam web-sites, including listening to tracks, accessing Content and watching videos without opening a RootJam Account.
1.2 You can also contact us at www.RootJam.com or by email to Support@RootJam.com without opening a RootJam Account.
1.3 To enjoy the full benefits of the RootJam Service, such as uploading or adapting music (whether full tracks or sound clips (stems), uploading videos, posting comments, flagging music or videos, you will need to open a RootJam Account.
2 Private Information:
When opening a RootJam Account, we ask for certain private information, including your email address and a password, which is used to protect your RootJam Account from unauthorised access and which will not be provided to any companies that are not part of the RootJam Group of Companies.
3 Usage Information:
3.1 When you use RootJam, we may record information about your usage of the site, such as the tracks and stems to which you listen, with which other users you communicate, the videos that you watch, the frequency and size of data transfers and information that you display about yourself.
3.2 If you are logged in, we may associate that information with your RootJam Account.
In order to ensure the quality of the RootJam Service to you, we may place a tag in our communications with you in order to confirm delivery.
4 Content Uploaded to Site:
4.1 Any private information or content that you voluntarily disclose online (such as comments on others’ content and the details on your profile page) may be collected and made available to others.
4.2 If you download the RootJam Embeddable Player or any other RootJam software, your copy may include a unique application identifier and information about your installation including the version number and local settings may be used by RootJam to determine appropriate updates to your RootJam Embeddable Player or such other RootJam software.
5 Use:
5.1 If you submit private information to RootJam, we may use that information to process any activity or other communication that you send to us or to operate, maintain and improve the features and functionality of RootJam.
5.2 We may use the email address you have associated with your RootJam Account without your further consent for non-marketing or administrative purposes (such as notifying you of major RootJam changes or for customer service purposes).
5.3 You can also choose how often RootJam sends you email updates on your RootJam Account’ Settings page.
5.4 We will not use your email address or other private information to send commercial or marketing messages without your consent.
5.5 We may use cookies, web beacons and log-file information to: (a) store information so that you will not have to re-enter it during your visit or the next time that you visit RootJam; (b) provide custom, personalized content and information; and (c) monitor aggregate metrics such as total number of visitors and pages viewed.
6 Publicly Available Information:
6.1 When you create a RootJam Account, some information about your RootJam Account and your account activity will be provided to other users of RootJam. This may include the date that you opened your RootJam Account, your age (if you choose to make it public) and the extent of yoru activity (such as the number of tracks that you have uploaded/adapted or the number of comments you have made.
6.2 Your RootJam Account name, not your email address, is displayed to other users when you engage in certain activities on RootJam, such as when you upload/adapt tracks, upload videos or make comments. Other users can contact you by leaving a message or comment on the site.
6.3 Any tracks/stems that you submit to RootJam may be listened to by others through the RootJam site, through the Internet and other media channels and may be listened to or viewed by other RootJam users or the general public.
6.4 You may also choose to add private information which may include your name, gender, profile picture or other details, that will be visible to other users on your RootJam Account Profile page.
6.5 If you choose to add certain information or features to your RootJam Account Profile page, these features and your activity associated with these features may be displayed to other users and may be aggregated and shared with your friends or other users. Such shared activity may include: your favorite tracks, stems and videos; tracks, stems and videos that you may have rated; and tracks, stems and videos that you may have uploaded.
7 Your Choices:
7.1 If you have a RootJam Account, you may update or correct your profile information, email preferences and privacy settings at any time by visiting your RootJam Account Profile page.
7.2 You may control the information that is available to other users and your confirmed friends at any time by editing your RootJam Account Profile.
7.3 You may, of course, decline to submit private information through RootJam, in which case you can still listen to tracks and stems, view videos and explore RootJam, but the full RootJam service will not be able available to you.
8 Advertising on RootJam:
8.1 RootJam may provide advertising on its sites, in which case cookies maybe used as may third party ad-serving systems in order to try and make any adverts relevant and useful to you. We cannot guarantee the relevance or accuracy of any advertising that you may view while using the RootJam sites: you are not obliged to act on the advertising you view in any way.
8.2 We may use a range of information, including cookies, web beacons, IP addresses, usage data and other non-private information about your computer or device (such as browser type and operating system) to provide you with relevant advertising.
8.3 If you are logged in to your RootJam Account, we may also show you advertising based on the information that you have provided to us in your RootJam Account.
8.4 We use a cookie to help advertisers and publishers serve and manage their advertising. Advertisers may serve ads based on interests associated with non-personally identifiable online activity, such as tracks uploaded, tracks reviewed, videos viewed, frequency of uploading etc. Advertisers may also serve adverts to you based on previous activity on that advertiser’s website. This non-personally identifiable information is held separately from your RootJam Account data and other personally identifying information in our possession.
8.5 You may choose to remove the cookie at any time. If you select to do so, adverts delivered to your browser by our advert-serving technology will not be served based on the cookie. Find more information here about removing the cookie.
8.6 Other third-party ad-serving companies may display adverts on RootJam, provided that they comply with our requirements: RootJam will not provide any private information to these third-party advert servers without your consent. Any data obtained by third-party ad servers subsequently shared with RootJam are maintained and dealt with by RootJam in accordance with this privacy statement.
9 More Information:
For more information about RootJam’s privacy practices, use the contact details given on the “contact” page on the RootJam web-site.
